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What types of art prints do you offer?We offer a wide variety of art prints, including contemporary, abstract, and nature-inspired designs. Our collections range from vintage illustrations to ocean life, ensuring there's something for every taste and style. Explore our collections to find the perfect piece for your space.
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What materials are your art prints made from?Our art prints are crafted from chrome paper and wood-free paper, offering durability and a premium look. We use fade-resistant inks to ensure vibrant colors and long-lasting quality, making each piece a stunning addition to your home or office.
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What sizes are available for your prints?We offer prints in two standard sizes - 21x30 cm and 30x42 cm. Custom sizes are also available upon request, allowing you to find the perfect fit for your space.
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Do you offer framing options?Yes, we offer several framing options, including classic wood frames in black, white, and natural finishes.
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Do the art prints come framed?Art prints are sold unframed unless you choose to add a matching frame to your purchase. If you buy a print and a matching frame, we'll frame the print for you for free – unless you specify otherwise, so it arrives ready to hang on your wall.
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How can I place an order?You can place an order directly through our website. Simply browse our collections, select your favorite prints, and proceed to checkout. Our secure payment process ensures that your information is protected.
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What payment methods do you accept?We accept major credit/debit cards, PayPal, and bit transfers. All payments are securely processed to protect your information.
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Where do you ship your art prints?We offer worldwide shipping, allowing customers from all over the globe to enjoy our art prints.
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How much is the shipping cost?We offer free shipping on all domestic orders over 400 NIS. For orders below this amount, the shipping cost is 45 NIS. International shipping is 60 NIS, or 100 NIS if frames are included in the order.
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When will I receive my order?We typically ship orders within 2-7 business days of purchase.
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What should I do if my order is delayed?If your order is delayed, please contact our customer service at gal@galdesignart.com. We’ll do our best to assist you.
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How do I return my order?Art Prints: Each print is custom-made to order, meaning all sales are final, and refunds or exchanges are not accepted. However, if there are any issues with your order, please do not hesitate to contact us. Frames: We offer exchanges or credit on frames within 14 days of purchase. Refunds on frames will be issued within 48 hours of purchase, subject to a cancellation fee of 5% or NIS 100, whichever is lower. Exchange/return is only accepted for unused frames in their new condition. Please note that the customer is responsible for all costs associated with returning or canceling a transaction. Digital Files: Due to the nature of digital files, all sales of digital products are final and non-refundable. However, if there are any issues with your order, please do not hesitate to contact us. Unfortunately, we cannot offer refunds or credit on deliveries. Thank you for your understanding.
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Can I exchange an item?If you wish to make an exchange, please contact our customer service at gal@galdesignart.com.
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